We accept order cancellations up to 1-2 hours after purchase. Your order will be cancelled and refunded to your original form of payment. After 1-2 hours, all order items are immediately moved to production and in-stock styles are processed for shipment. Thereafter, we are not able to issue refunds/cancellations of any kind.
Please note that we will not be able to cancel an order if the order was already shipped.
CONTACT INFORMATION
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
184 Main Rd E, St Albans Victoria 3021, Australia
365 323 7144
support.team@jewlox.com
Everyday 9:00-17:00